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| ?HOME > HR Best Practices Contest | |||||
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What does it take to be a winner?
The push for HR to be more effective is stronger than ever. Given the pressures of today's business
environment, those organizations that manage their HR practices with specific value-added goals in mind
may have the advantage. The MSEC HR Best Practices Contest is designed to recognize member companies
that have successfully implemented a HR best practice - a program or practice that has had a significant
impact on their organization. But what does it take to be one of those three contest winners?
1. Establishing a baseline (assessing your current practices and the results you are currently achieving) 2. Implementing your new or revised program/practice 3. Measuring the outcome Measures are stated in terms of quantity, quality, cost, and time. Frequently, cost and time will work together. Reducing time to do something typically presents a cost saving to the organization. For example, improving the time to fill a job because of an innovative approach to recruiting or by developing a more efficient system reduces the costs associated with a position vacancy. Quantity measures are usually expressed in terms of numbers or percentages, such as the number of employees or managers who receive training, the percentage of waste reduction etc. The delivery of safety training may be measured quantitatively by the percentage increase of sessions offered or the number of employees attending. However, the real purpose of increasing the training would probably be to reduce accidents. Therefore, it is important to measure the quality of the training by determining such things as how well the key concepts were understood; if and how the learning was applied on the job; the impact of the training on reducing accident rates: as well as the actual reduction rate achieved. This kind of information can be gathered by surveying participants. Surveys are a useful measurement tool. Customer surveys are a common tool to use in measuring both internal and external customer satisfaction. Also, there are numerous established formulas for measuring benchline data and the subsequent improvements achieved after program implementation. Formulas for return on investment, turnover, retention, and increased productivity are commonly used to assess HR practices. If you are interested in learning more about measuring HR and increasing the effectiveness of your HR Department, MSEC offers a full day class entitled "The HR Business Plan: Delivering and Quantifying Results." Also, to learn more from practitioners from leading companies across the country as well as this year's contest winners, join us at the MSEC Best Practices Conference. |
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